F.A.Q

Go to our website www.aeromovilpvr.com and click on the reservation button, choose one-way or round-trip returning to the airport.

Next, select your destination (hotel name), your arrival/departure date, and the number of passengers. Add VIP service for free.

After completing the above, you must choose the type of car, fill out your contact and billing information, add additional services (if you need them), and pay with the method you like the most.

For the passenger transportation service, we have available sedans, sprinters, suburban SUVs and we have recently renewed our vehicles and now we also enjoy their luxury versions for the VIP service.

Our rates depend directly of the area you are going to and the distance from the airport. Prices can range from 20 USD to 88 USD depending on where you go. You can review the rates in detail here Updated rates 

Our VIP service waits for you in front of the luggage band. For domestic flights in front of band number 1 and for international flights in front of band number 7.
We also offer cold drinks and towels in the national lounge and in the main desk and disinfectant wipes . You will also be transported in a luxury vehicle with all comforts so that your journey is pleasant and calm.ilo.

The main difference between our two services is the vehicle selection and amenities.
The VIP service includes seeing your name on a screen in front of the corresponding baggage band. Domestic flights are in front of band number 1 and international flights are in front of band number 7. We also offer in the national lounge and in the main desk cold drinks and disinfectant wipes.

In regular service, you will be assigned a regular car. In both cases we will do everything to make your journey calm and pleasant.

Of course, at Aeromovil we always recommend our clients make their reservation at least 3 to 7 days in advance. By doing it this way we ensure that everything is ready for your arrival. However, if advance booking is not possible, we also accept last-minute reservations by calling our numbers:
🇲🇽 322 221 2896     🇲🇽 01 800 837 1983       🇺🇸🇨🇦 188 887 07407

The ideal time to make a Puerto Vallarta Airport Transportation reservation is at least 3 to 7 days before your arrival. However, if advance booking is not possible, we also accept last minute reservations by calling our numbers:
🇲🇽 322 221 2896     🇲🇽 01 800 837 1983       🇺🇸🇨🇦 188 887 07407 

Yeah. However, in order for us to offer you the best service, it is necessary that you make the reservation in advance and provide us with your flight number. With this information we will be able to monitor your flight and know if you are arriving on time or delayed

Yes. For safety reasons, it’s necessary to notify us during your check-in with our hostesses to inform the driver of the requested stops and if necessary adjust the total cost of the trip.

On arrival the pilot will inform you the number of the band where your luggage will be available. When you pick it up and move a few steps further towards the exit you will see our hostess well identified with a pink dress and a beige jacket.

If you made a VIP reservation you will see your name on a screen in front of band 1 if you are coming on a domestic flight and in front of band 7 if you are coming on an international flight and you will know that we are waiting for you.

If you made a regular reservation, you can come to our stand and corroborate your information with our hostesses and in the same way you will be escorted to our vehicles outside the Puerto Vallarta International Airport PVR.

There is no need to worry, if your flight is delayed, we will know and we will wait for you until you arrive in Puerto Vallarta. To make this possible, it is necessary that you provide us with your flight number to monitor it from its departure.

In case your flight has been canceled for any reason beyond your control, you must call us at 🇲🇽 322 221 2896 🇲🇽 01 800 837 1983 🇺🇸🇨🇦 188 887 07407 to inform us of the situation and we will be able to help you when you arrive.

Yes of course. When you reserve on our website: www.aeromovilpvr.com you must enter the total number of travelers coming with you and we will provide the appropriate vehicles for your group.

Yes. On your arrival, our staff will help you to enter your luggage into the vehicle and will ensure that everything arrives intact.

Yes. However, you must inform us that you are traveling with a pet and add details that help us anticipate any incident (size, breed, short or long coat, special needs). With this information, we can offer you a safe and enjoyable trip for everyone.

Our drivers speak Spanish as their first language, and some of them have knowledge of a second language like English. If it is inherent to you that your driver speaks your language, let us know in your reservation.

Yes. When traveling with Aeromovil you have your journey insured in all possible instances. Therefore you can be sure that you are traveling with the best service.

Sure. Whether you make your reservation on our website www.aeromovilpvr.com or at the counter, you can make your payment safely using your debit or credit card without any problem.

Travel times depend on the distance between Puerto Vallarta International Airport PVR and the location of your hotel/accommodation. The fastest would be 5 minutes and the furthest could be around 1 hour and 30 minutes depending on traffic.

Yes. It’s possible if you call numbers
🇲🇽 322 221 2896 🇲🇽 01 800 837 1983 🇺🇸🇨🇦 188 887 07407

with your reservation number, you can change or ask about the status of your reservation. Remember that it depends on availability and some charges may apply.

It is not necessary or mandatory to tip any of our collaborators. If you wish to do so, it will be well received by them.

Sure. In order to be prepared for your arrival, it is necessary that you let us know your needs when making your reservation.

Important note: To maintain the safety of all members of your family, it is inherent that you set and adjust the car seat in the seat that seems most convenient and ensure that your infant is restrained correctly so as not to suffer any injury when traveling through the city.

Yes. In order to be prepared for your arrival, it is necessary that you let us know your needs when making your reservation

Yes of course. Our driver will be ready to pick you up at the time indicated in your reservation. If you need it to arrive earlier or later, please indicate it in your check-in.